WEBSITE AND CRM FOR SERVICE BUSINESSES

Your website should not stop at the contact form.

Client Craft gives service businesses a website and the tools for what happens next.

Present your business. Capture an enquiry. Keep customer details together. Move an opportunity through a deal. Collect payment. Organise the client work.

Your website and customer workflow, connected from the beginning.

See the website-to-client workflow →
Get my business website →

The contact form is the beginning, not the system.

A potential customer finds your website and sends a message. Then the real work begins.

Who replies? Where is the customer’s context kept? Has the opportunity progressed? Was payment agreed? What happens when the sale becomes actual work?

Client Craft gives those steps a connected place instead of leaving the website at one end and customer work scattered across inboxes and separate tools.

See the website-to-client workflow or get a business website and workspace.

Illustrative enquiry handoff

Request
A visitor asks about a renovation estimate.

Owner
A named team member reviews the request.

Next action
Clarify the scope and arrange a conversation.

Handoff
Keep the agreed work and customer context together.

Sample process, not a customer result or automatic routing claim.

One journey from visitor to client.

Connected tools for each stage. Your team owns the decisions, follow-up and delivery.

  1. 1

    Be discovered

    Present your services and work through a professional business website your team can update.

    Website
  2. 2

    Capture the opportunity

    Website enquiries enter your workspace so your team has a place to assign an owner and a next step.

    Enquiries
  3. 3

    Build the relationship

    Keep leads, contacts, notes and the context needed for follow-up together.

    CRM
  4. 4

    Agree the work

    Track deals and connect one-time or recurring payment collection through Stripe Connect, subject to provider setup and payment terms.

    Deals and payments
  5. 5

    Deliver

    Use project tools for agreed client work instead of creating another disconnected handoff.

    Projects
  6. 6

    Keep the client

    Use client-support tools to continue the relationship after the first sale.

    Client support

Built for service businesses where the relationship continues after Send.

Client Craft suits businesses where an enquiry can become a conversation, an agreed job and ongoing customer work.

It is designed around the website-to-customer workflow. It is not presented as field-service dispatch software, an enterprise marketing-automation suite or a replacement for specialist clinical software.

A suitable first workflow

  1. Present the services and explain the next step.

  2. Record the enquiry and assign responsibility.

  3. Keep the customer conversation with the opportunity.

  4. Carry the agreement into client work.

Illustrative sequence. Choose the steps your team can sustain and retain specialist tools where the work requires them.

A website built for you. Tools for what happens next.

The customer route includes a five-page website in one language, with an editable blog as one page, Client Craft hosting, a subdomain and one consolidated revision round. A custom domain and additional work are separate.

Current access is €30 per user per month or €200 per user per year, excluding VAT. Annual billing is paid upfront. Provider charges and separately agreed services can apply. Check the current pricing and service scope and responsibilities before buying.

Already have a compatible Umbraco website? Explore the existing-website connection route. Your existing website hosting stays with your provider, and your developer checks compatibility and configures the connection.

Get my business website or see the website-to-client workflow.

Choose your starting route

A business website
A scoped five-page website in one language, with an editable blog as one page, hosting and a Client Craft subdomain.

An existing Umbraco website
A compatible installation connects to the hosted Client Craft workspace. Your website provider retains hosting.

Confirm the current price, service scope and responsibilities before choosing. Both routes connect to the paid platform.